WHAT INFORMATION DO WE COLLECT AND USE?
With your prior consent, when you are using our Website and related pages, we may collect information from several different points on our website and our Distributors’ websites and process all or part of the following information:
- Data that you provide when (i) filling in forms, (ii) uploading online content, (iii) subscribing to online services (ex: applications and social network pages) or (iv) when addressing us correspondences:
- First and last name;
- Email address;
- Phone number;
- Postal address;
- Age/date of birth;
- Payment details (on e-commerce media);
- Your purchase history (on e-commerce media);
- Any special requests you may have when contacting us (mainly for archival purposes);
- Photos or videos of you that you would like to share.
HOW DO WE USE YOUR DATA?
Personal information that you provide to SOZO Global will be used by us for the purposes of enabling a SOZO Global Distributor to contact you at your request for the purposes of your becoming a SOZO Global Distributor. SOZO Global may also use your personal information to contact you to keep you informed of developments or opportunities in relation to SOZO Global, or any of its products or services.
We may also use information collected when you make a purchase on line through a SOZO Global Distributor Website or at a SOZO Global convention in order to process your order or purchase, process credit card payments, provide warranty service or advise you of promotions and SOZO Global product news.
HOW DO WE PROTECT CHILDREN?
SOZO Global respects the privacy of everyone – and especially children. We do not intend to collect any personal information from children under the age of eighteen. If a parent or guardian of a child who has provided us with such personal information would like the information deleted from our records, he or she should contact us at the email address or telephone number listed at the bottom of this policy statement. We will then delete the child’s personal information from our files.
WHAT ABOUT OTHER WEBSITE LINKS?
IS MY INFORMATION KEPT PRIVATE IN CONTESTS AND SURVEYS?
SOZO Global and its related entities may request your personal information via an electronic entry form for the purpose of your participating in contests, promotions and surveys. If you choose to provide the personal information requested, SOZO Global will use that personal information only for the relevant contest, survey or promotion – unless the information gathered is to be used for promotion on an alternate date and within an alternate vehicle as specified within the rules of the contest or promotion.
HOW DO YOU ACCESS OR CHANGE YOUR PERSONAL INFORMATION?
You may always contact us by post mail or email or telephone to find out what data we have concerning you. If you identify any mistakes in the data or if you find it incomplete or incorrect, you may also require from us that we correct it or complete it. Finally, you may require us to erase any data we have concerning you. However please note that we may keep records of your data for archiving purposes (especially when required by law).
DOES SOZO GLOBAL SHARE YOUR INFORMATION?
We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of SOZO Global, or any of our affiliates, service providers, customers or others.
OTHER USES OR TRANSFERS OF YOUR INFORMATION
In addition to other releases pursuant to law or legal process as described above, we will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity, behavior or user-provided content of any user suspected to have engaged in illegal or infringing behavior.
We may use subcontractors that are located in countries other than your own, and send them information we receive. For example, we may send your information to any countries outside the United States or the European Economic Area. All our subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection of personal and other information which are not as high as in your country of residence or business.
We may transfer our databases containing your personal information if we sell our business or part of it.
IS YOUR DATA KEPT SECURE?
At SOZO Global, we strive to keep your data as safe and secure as possible. In this regard, we take the appropriate technical and organizational security measures to prevent as much as possible any alteration, loss or unauthorized access to your data. On our e-commerce media, we handle your payment information with industry standard methods.
HOW DO I CONTACT SOZO GLOBAL?
6101 W. Courtyard Dr.
Building 5, Ste. 100
Austin, TX 78730
By Phone: Support Team at 1-888-880-SOZO
By Email: Customerservice@sozolife.com